Why isn't the widget working on my website?

Last Updated: Feb 28, 2018 05:17PM PST
The code for the new widget can be accessed here and the Wix, Squarespace, and Wordpress plugins can be installed by following the instructions here. 

If you are having trouble, please make sure there is no old Bandsintown code or old Bandsintown plugins on your site. This will cause the widget to break. Sometimes the script tag of the old widget gets left in the head of the html code so don't forget to check there.

If you are still having trouble please see if any of the following pertains to you:

*Tumblr users need to replace the a class in the widget code with a div class (if you are still having trouble with this please email your code to support@bandsintown.com and we can help there)

*Hostbaby users need to reach out directly to Hostbaby to lift restrictions and allow the widget on their site.

*Go Daddy users need to move the widget code outside of the iframe

*Wordpress users need to have a Business Wordpress account for our Wordpress plugin to work
support@bandsintown.com
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