How do I message our trackers?

Last Updated: Jan 11, 2019 03:06PM PST
Artists can engage directly with all trackers by posting messages about new albums or shows, sharing photos, and reminding them how much you love them.

Go to the Home section and, in the Post to Bandsintown box, start typing your message in the text area. You can update your fans on new albums, shows, or just say hello. 

Post to your trackers

In the Select drop-down menu, click on Your trackers. Type your message in the text area (max. 1,000 characters) and/or upload a photo by clicking on Add photo. When you're ready, hit the Post button. Your message will be posted to your artist page on the Bandsintown website and the Bandsintown activity feed in the mobile app and we will immediately send email and mobile push notifications and web push notifications to all your trackers who are opted in. You can check the performance of your post under the Insights section after 48 hours.

Post to the RSVPs of a specific event

In the Select drop-down menu, click on the event for which you want to reach your RSVPs. Type your message in the text area (max. 1,000 characters). Note your message will automatically be sent with the photo you added to that event, if any, otherwise your profile photo. When you're ready, hit the Post button. We will immediately send email and mobile push notifications to all RSVPs of that event. You can check the performance of your post under the Insights section after 48 hours.





Your latest post will also be displayed at the top of your artist page on the Bandsintown website, to make sure it’s visible not only by your fans but also anyone who visits your page on Bandsintown.




Posts sent to all your trackers are also displayed on the POSTS section of your artist page on the Bandsintown app, where fans can react and comment.



You can access Analytics to check the level of engagement on your posts by going to the Insights section on Manager.



Please note that all images on Bandsintown have a dimension limit of 2048x2048.
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